Jack Haynie

Automotive Operations Leader

Driving results through leadership, customer satisfaction, and operational excellence.

01 Operational Discipline

Daily execution, accountability, and practical process improvement.

02 Team Leadership

Clear expectations, coaching, and a culture of ownership.

03 Customer Standards

Consistent service, confident communication, and stronger trust.

Profile

Built from the service lane up.

I’m passionate about the automotive industry and driven by operational excellence, team leadership, and delivering exceptional customer experiences.

My background spans hands-on service work, crew leadership, assistant management, and general management, giving me a practical view of how strong teams and clear systems create better results.

Experience

Progressive leadership across service operations.

General Manager

Jiffy Lube International

Lead daily store operations across staffing, scheduling, inventory management, customer service, and shop performance. Train and develop team members while maintaining a safe, efficient, customer-focused environment.

Store Operations Team Leadership Inventory Customer Service Safety

Assistant Manager

Jiffy Lube International

Supported daily operations, employee scheduling, team development, and customer service. Helped maintain smooth store workflow, service quality, and consistent shop standards.

Scheduling Employee Development Workflow Quality Control Service Standards

Lube Technician

Toyota

Performed preventative maintenance services and vehicle inspections in a dealership environment. Maintained quality, safety, and service standards while working with precision and efficiency.

Preventative Maintenance Vehicle Inspections Dealership Service Safety Standards

Crew Chief

Jiffy Lube International

Led technicians during daily shop operations while assisting with training, workflow management, and service quality. Built leadership experience from the shop floor up in a fast-paced automotive service setting.

Technician Leadership Training Workflow Management Service Quality Shop Operations

Focus Areas

Process. People. Performance.

W

Shop Workflow

Improving daily execution, service quality, and team accountability.

C

Customer Experience

Creating clear communication and consistent service standards.

T

Team Development

Coaching employees toward better performance and stronger ownership.

Skills

Practical strengths for service teams.

Dealer Operations Service Execution Team Coaching Customer Communication Process Improvement Performance Accountability

Contact

Let’s connect.

For opportunities, automotive operations conversations, or professional introductions.

Email Me